The Philosophy
Meet Flexbot
FLEXBOT is a flexible conversational robotic agent (Conversational Agent – Chatbot), designed to support modern digital services for citizens and consumers.
It is a modular and customizable platform that allows the development and adaptation of conversational systems across different business environments, without the need for extensive or costly retraining of artificial intelligence models.
FLEXBOT’s architecture is designed to combine high performance, reliability, and security, making it suitable for demanding applications and large-scale operation.
The Objectives
The FLEXBOT project aims to develop a comprehensive conversational platform that can easily adapt to new requirements while maintaining high levels of accuracy and efficiency.
The main objectives of the project include:
the creation of a platform capable of supporting multiple business domains, with an initial focus on serving citizens and consumers
reducing the number of parameters required to adapt the models to new, specialized tasks
maintaining high accuracy in the generated responses, even in complex usage scenarios
improving efficiency and reducing infrastructure costs
ensuring compliance with regulatory requirements and protecting users’ data
Research Approach
The development of FLEXBOT is based on modern research directions in the field of artificial intelligence and natural language processing:
Leveraging modern large language model (LLM) architectures
Utilization of Retrieval-Augmented Generation (RAG) techniques
Efficient model adaptation via LoRA
Emphasis on transparency and explainability of responses
Compliance with regulatory and ethical frameworks
Research Approach
The development of FLEXBOT is based on modern research directions in the field of artificial intelligence and natural language processing:
Leveraging modern large language model (LLM) architectures
Utilization of Retrieval-Augmented Generation (RAG) techniques
Efficient model adaptation via LoRA
Emphasis on transparency and explainability of responses
Compliance with regulatory and ethical frameworks
Target Audience
Public Sector Entities
FLEXBOT can support digital citizen service platforms, providing reliable information, fast response, and compliance with regulatory requirements.
Businesses and Organizations
It is aimed at organizations seeking to improve customer service and request management through automated yet reliable conversational systems.
High-Demand Environments
FLEXBOT is suitable for environments where security, availability, and accuracy are critical operational factors.
Development and Research Teams
The platform can be utilized as a foundation for the development, testing, and evaluation of new conversational applications and research approaches.